Frequently Asked QuestionsFrequently Asked Questions
We provide quantitative, qualitative and neuroscience research, either as standalone methodologies or integrated into mixed-method designs.
The right approach depends on your business question, not on a predefined toolkit.
You don’t have to.
Most clients come to us with a business challenge rather than a preferred methodology. We’ll help determine whether quantitative, qualitative, neuroscience research, or a combination of these approaches, is the most appropriate way to answer your question.
No.
Some clients approach us with a fully developed research brief, while others simply have a business decision they need to make. We’re happy to help shape the research objectives and recommend an appropriate study design from the outset.
Our methodologies can be applied across a wide range of sectors, including FMCG, retail, healthcare, pharmaceuticals, financial services, technology, telecommunications, media, public sector, education and many others.
The methodology always adapts to the research objective, not the industry.
We conduct research across Romania and internationally, using in-person, remote, or hybrid formats depending on what the research question requires.
Our primary lab is based in Iași, but our equipment is mobile and studies can be conducted in other cities or on-site locations when needed.
Remote methodologies extend our reach further. Location should serve the research question, not limit it.
Yes.
We recruit participants based on the requirements of each project, either through trusted recruitment partners or our growing participant community, depending on the methodology and target audience.
Quality is built into every stage of the research process, from study design and participant recruitment to data validation, analysis and reporting.
We combine rigorous quality controls, internationally recognised research standards and experienced human judgement to ensure that every insight is supported by reliable evidence.
You can learn more on our Data Quality page.
Protecting participant privacy is a fundamental part of every project we conduct.
Our research follows applicable data protection legislation, including GDPR where relevant, together with internationally recognised professional standards for responsible research.
More information is available in our GDPR & Data Protection and Ethics pages.
Absolutely.
We collaborate with in-house insights teams, creative agencies, consultancies and other research partners. We can support an existing project with a specific methodology or take responsibility for the entire research process.
We believe research should support decisions, not simply produce data.
Every project is designed to deliver clear, actionable insights that help clients understand what the findings mean for their business and what they should consider next.
There is no single answer.
Project timelines depend on the research objectives, methodology, recruitment complexity, geography and reporting requirements. During project planning, we’ll provide a realistic timeline and keep you informed throughout the process.
Every study is tailored to the business question it is designed to answer.
Pricing depends on the methodology, sample size, participant profile, fieldwork complexity, geography and reporting requirements. We provide transparent proposals with clearly defined deliverables and no hidden costs.
Yes.
We understand that many projects involve confidential business information, product concepts or strategic initiatives. We are happy to work under mutual or client-provided non-disclosure agreements before project discussions begin.
That depends on what will be most useful for your team.
Deliverables may include strategic insight reports, executive summaries, dashboards, segment profiles, attention heatmaps, emotional response mapping, stakeholder-ready presentations, or collaborative workshops. The goal is not documentation. It is clarity you can act on.
Absolutely.
We work with organisations of all sizes, from early-stage startups to established international companies. What matters most is not the size of the organisation, but the importance of the decision the research is intended to support.
Research can be scaled to match different objectives, timelines and budgets while maintaining the same commitment to methodological rigour and data quality.
Whether you’re validating a new product idea, exploring an emerging market, optimising customer experience or making strategic business decisions, we’ll recommend an approach that is proportionate to your needs rather than a one-size-fits-all solution.
We believe the best research comes from combining rigorous methodology with genuine curiosity about human behaviour.
Rather than treating quantitative, qualitative and neuroscience research as competing approaches, we integrate them when appropriate to build a more complete understanding of consumer decision-making.
Our goal is simple: reduce uncertainty and provide evidence that supports better business decisions.
Need help choosing the right methodology?
Good research starts with the business question, not with the method.
Need help choosing the right methodology?
Good research starts with the business question, not with the method.